Privacy policy

1.

Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, shipping address, billing address, phone number

Payment Information: Collected securely by third-party processors (e.g., PayPal, Stripe)

Commercial Information: Purchase history, product preferences

Internet Activity: IP address, browser type, device information, pages visited

Geolocation Data (only if enabled by your browser)

User Content: Reviews, testimonials, messages you send us

We collect this information when you:

Visit or interact with our website

Place an order

Sign up for email updates

Contact us for support

2.

How We Use Your Information

We use your personal information to:

Fulfill orders and process payments

Provide customer service and respond to inquiries

Send updates, promotions, and product launches (only if you opt-in)

Improve website functionality and user experience

Comply with legal obligations

We do not sell your personal data.

3.

Consumer Privacy Rights (U.S. State Laws)

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, New Jersey, Delaware, or other states with active data privacy laws, you have the right to:

Access: Request a copy of the personal data we have collected about you

Delete: Request deletion of your personal information

Correct: Request correction of inaccurate personal data

Opt-Out: Say no to the sale or sharing of your data (we do not sell, but honor all opt-outs)

Limit Use of Sensitive Data (where applicable)

To exercise any of these rights, email us at privacy@808universe.com with “Privacy Request” in the subject line. We will verify your request as required by law.

4.

Third-Party Services

We use secure and trusted third-party services to run our business, including:

Payment Processors (Stripe, PayPal)

Shipping Services (USPS, UPS)

Email Marketing Tools (Klaviyo, Mailchimp, etc.)

Analytics Providers (Google Analytics)

These parties are required to maintain confidentiality and comply with applicable data privacy laws.

5.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your shopping experience

Analyze site performance

Remember your preferences

You may opt-out of non-essential cookies via your browser settings or our cookie banner (if active).

6.

Data Retention

We retain your information only as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our policies. You can request earlier deletion at any time.

7.

Children’s Privacy

We do not knowingly collect or solicit data from children under 13. If we discover such data has been collected, we will delete it immediately.

8.

Data Security

We use industry-standard SSL encryption, firewalls, and other security measures to protect your information. All payments are processed securely off-site through PCI-compliant vendors.

9.

Changes to This Privacy Policy

We may update this policy to reflect legal or operational changes. The most recent version will always be available on our website. Your continued use of our site after changes means you accept the updated terms.

10.

Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

808 Universe

Email: privacy@808universe.com

Privacy policy