Privacy policy
1.
Information We Collect
We may collect the following categories of personal information:
Identifiers: Name, email address, shipping address, billing address, phone number
Payment Information: Collected securely by third-party processors (e.g., PayPal, Stripe)
Commercial Information: Purchase history, product preferences
Internet Activity: IP address, browser type, device information, pages visited
Geolocation Data (only if enabled by your browser)
User Content: Reviews, testimonials, messages you send us
We collect this information when you:
Visit or interact with our website
Place an order
Sign up for email updates
Contact us for support
2.
How We Use Your Information
We use your personal information to:
Fulfill orders and process payments
Provide customer service and respond to inquiries
Send updates, promotions, and product launches (only if you opt-in)
Improve website functionality and user experience
Comply with legal obligations
We do not sell your personal data.
3.
Consumer Privacy Rights (U.S. State Laws)
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, New Jersey, Delaware, or other states with active data privacy laws, you have the right to:
Access: Request a copy of the personal data we have collected about you
Delete: Request deletion of your personal information
Correct: Request correction of inaccurate personal data
Opt-Out: Say no to the sale or sharing of your data (we do not sell, but honor all opt-outs)
Limit Use of Sensitive Data (where applicable)
To exercise any of these rights, email us at privacy@808universe.com with “Privacy Request” in the subject line. We will verify your request as required by law.
4.
Third-Party Services
We use secure and trusted third-party services to run our business, including:
Payment Processors (Stripe, PayPal)
Shipping Services (USPS, UPS)
Email Marketing Tools (Klaviyo, Mailchimp, etc.)
Analytics Providers (Google Analytics)
These parties are required to maintain confidentiality and comply with applicable data privacy laws.
5.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your shopping experience
Analyze site performance
Remember your preferences
You may opt-out of non-essential cookies via your browser settings or our cookie banner (if active).
6.
Data Retention
We retain your information only as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our policies. You can request earlier deletion at any time.
7.
Children’s Privacy
We do not knowingly collect or solicit data from children under 13. If we discover such data has been collected, we will delete it immediately.
8.
Data Security
We use industry-standard SSL encryption, firewalls, and other security measures to protect your information. All payments are processed securely off-site through PCI-compliant vendors.
9.
Changes to This Privacy Policy
We may update this policy to reflect legal or operational changes. The most recent version will always be available on our website. Your continued use of our site after changes means you accept the updated terms.
10.
Contact Us
For questions, concerns, or to exercise your privacy rights, please contact:
808 Universe
Email: privacy@808universe.com